About us

This website is operated by Eternal Arts & Coins LLP. For the eternalarts.in website, you could contact us by visiting: www.eternalarts.in


Customer Query Details

You can contact us at eternalarts1818@gmail.com.

The details pertaining to each customer query (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.


Shipping and Delivery

To ensure ease of selling and the best possible customer experience, we mandate delivery to all customers via our logistics partners.

Shipping and delivery will be made within 5-7 days from the date of purchase.


Refund

Refund shall be conditional and shall be with recourse available.

  • Once the return is received, you will be issued a refund to your original payment method within 5-7 days from the date of the refund order.
  • International customers would need to reach out to our Customer Service team to get refunds for their purchase. The refund would be made to the original payment method/instrument used to make the initial purchase.

Refunds may be supported for select banks. Where a bank is not supported for processing refunds, you will be required to share alternate bank account details with us for processing the refund.


Payment

While availing any of the payment method/s available on the Platform, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

  • Lack of authorization for any transaction/s, or
  • Exceeding the preset limit mutually agreed by You and between "Bank/s";, or
  • Any payment issues arising out of the transaction, or
  • Decline of transaction for any other reason/s

All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.

All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.

We only accept:

  1. Credit/Debit card
  2. Unified Payment Interface (UPI)

Hyperlinking Policy

There may be certain hyperlinks on the pages of this website that lead to other external, third-party websites that have been placed for convenience of the user. On clicking these links, you will be outside the eteranlarts.in website. Eternal Arts & Coins LLP does not have any control or connection with these sites and cannot vouch for the functioning, availability, accuracy or completeness of these hyperlinks and the external linked pages. Eternal Arts & Coins LLP is not responsible or liable for reliability or authenticity of the contents mentioned therein and may not necessarily endorse the views expressed therein. Eternal Arts & Coins LLP cannot warranty accuracy or completeness of the information (textual/graphical) contained in any pages of the website.

You may not create a link to this website from another website or document without Eternal Arts & Coins LLP’s prior written consent.

In case users want to link information present on eternalarts.in website, they are requested to write to us at eternalarts1818@gmail.com. Please note that it is not permitted to load eternalarts.in web pages into frames on outside websites, and eternalarts.in pages must load into a new user window.


Copyrights

We value and respect others intellectual property and expect our users to do the same.

The creators and producers of Books own the exclusive copyrights to their works. The contents of this website may not be reproduced partially or fully. The contents of this website cannot be used in any misleading or objectionable context. If referred to as a part of another publication, the source must be appropriately acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorization to reproduce such material must be obtained from the departments/ copyright holders concerned.


Claims of Intellectual Property Violations

If you believe that your work has been used without your permission in a way which prompts for copyright infringement. Please provide us with the information given below and we will act on it.

  • The authorized person who will act on behalf of the owner of the copyright, should send a digital or physical signature.
  • A description of the copyrighted work that you claim to be infringing your IP.
  • A description of where and how the material that you claim is infringing is located on the eternalarts.in website, with enough detail that we may find it on the website
  • Contact Details - Address, telephone number, and email address.
  • A statement by you that the information which you provided is accurate and your claim of the copyright or intellectual property is on your owner's behalf
  • You can reach to notify your claims of copyright by writing to eternalarts1818@gmail.com.